Terms & Conditions

These Terms and Conditions outline the rules and regulations governing the use of BillEase NG’s website, mobile app, and related services. By accessing or using our services, you agree to these Terms. Please read them carefully.

Last updated: November 1, 2025

1. Creating an Account

To access certain features of BillEase NG, you’ll need to create an account. When registering, you agree to:

  • Provide accurate and up-to-date information.
  • Maintain the confidentiality of your login credentials.
  • Notify us immediately if you suspect any unauthorized use of your account.
  • You may delete your account at any time by following the app’s account settings.

BillEase NG reserves the right to suspend or terminate accounts found in violation of these Terms.

2. Using BillEase NG Services

BillEase NG enables you to perform essential bill payment services, including:

  • Airtime recharge
  • Data bundle purchase
  • Electricity and utility bill payments
  • Cable TV subscriptions

Access to some services may require verification or payment of service fees.

3. Using the BillEase NG App

BillEase NG grants you a limited, non-exclusive, and non-transferable license to use our app for personal, non-commercial purposes. You agree not to:

  • Copy, modify, or distribute the app or its content without authorization.
  • Use the app to develop or promote competing services.
  • Engage in reverse-engineering, hacking, or other unauthorized access.

BillEase NG reserves the right to update, modify, or discontinue any aspect of the app at any time without prior notice.

4. Prohibited Activities

You agree not to engage in the following activities while using BillEase NG:

  • Using the service for illegal or fraudulent activities.
  • Violating any local or international law or regulation.
  • Impersonating another person or entity.
  • Uploading or spreading harmful content such as malware or viruses.
  • Interfering with the functionality or security of the app.

5. Transaction Fees

Certain transactions on BillEase NG may include fees such as service charges, withdrawal fees, or virtual card usage fees. You will be notified of applicable fees before confirming any transaction. BillEase NG may update its fee structure periodically and will provide reasonable notice of any major changes.

6. Service Disclaimer

BillEase NG provides its services “as is” and “as available.” While we strive to ensure seamless operation, we do not guarantee that the app will be free of errors, interruptions, or technical issues. BillEase NG is not liable for any losses, data issues, or damages resulting from the use or inability to use our services.

7. Termination of Use

These Terms remain in effect for as long as you use BillEase NG’s services. BillEase NG reserves the right to suspend or permanently disable your account if you breach these Terms or engage in fraudulent, abusive, or illegal activity.

8. Changes to Terms

BillEase NG may update these Terms periodically to reflect service improvements or regulatory requirements. We will notify you of any significant changes. Continued use of our services after an update constitutes acceptance of the revised Terms.

9. Dispute Resolution (Arbitration)

In the event of a dispute, both you and BillEase NG agree to resolve matters through arbitration rather than in court, except for small claims or intellectual property disputes. Arbitration will be handled by a neutral third party, and proceedings will remain confidential.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

11. Contact Us

If you have any questions or concerns regarding these Terms, please contact us through any of the following channels:

  • support@billease.webite

These Terms & Conditions were last updated on November 1, 2025.