Privacy Policy

Our Privacy Policy was last updated on November 6, 2025. Any future updates or amendments will be posted on this page.

1. Our Commitment to Privacy

BillEase NG (“we”, “us”, or “our”) is the operator of the BillEase NG app and website (billease.website). We recognize the importance of protecting your personal information and are committed to maintaining the highest standards of privacy. Our goal is to provide you with seamless and secure services while ensuring your data is handled responsibly. For any privacy-related inquiries, you can contact us at support@billease.website.

2. Applicability of this Policy

This policy applies to all users of BillEase NG’s services (“Services”), including all products, technologies, and mobile applications offered through your BillEase NG account. The term “personal information” refers to data that can identify an individual. Anonymous or aggregated data that cannot identify you personally is not considered personal information.

3. Information We Collect

We collect data to deliver and improve our services. This may include:

  • Account Information: such as your mobile number, email, and device ID.
  • Identity Information: name, address, date of birth, and government-issued ID.
  • Device & Location Data: IP address, device type, geolocation, time zone, and browser information.
  • Financial Information: bank details or wallet information for processing payments and withdrawals.
  • Social & Contact Data: limited access to your contact list or social media handles to facilitate airtime/data purchases and task verification (with your explicit consent).
  • Images and Screenshots: photos or screenshots uploaded for verification or reward claims, which are deleted after processing.

4. How We Use Your Information

We use collected data to:

  • Provide and maintain our payment and utility services.
  • Verify your identity and prevent fraud or unauthorized access.
  • Process transactions and communicate important updates.
  • Enhance user experience through analytics and improvements.
  • Comply with legal and regulatory obligations.

5. Data from Children

Our services are not intended for individuals under 18 years of age. If we discover that we have collected personal data from a minor, we will promptly delete it unless required by law.

6. Cookies

We use cookies and similar technologies to personalize content, enhance security, and analyze site performance. You may disable cookies in your browser settings, but this may affect functionality.

7. Data Protection and Security

We implement strong administrative, technical, and physical measures to protect your data. However, no system is completely secure. Please safeguard your login details and notify us immediately of any unauthorized access.

8. How We Share Your Information

We may share your data with:

  • Trusted payment processors and financial institutions to facilitate transactions.
  • Service providers assisting with fraud prevention, data hosting, and technology support.
  • Law enforcement or regulators where legally required.
  • Business partners in the event of a merger or acquisition, under similar privacy standards.

BillEase NG does not sell or rent your personal information to third parties for marketing purposes.

9. Access and Control

You may access, correct, or request deletion of your personal data through your BillEase NG account settings or by contacting our support team.

10. External Links

Our website or app may contain links to external sites. BillEase NG is not responsible for the content or privacy practices of these third-party platforms.

11. Updates to This Policy

We may periodically update this Privacy Policy to reflect service improvements or legal requirements. Any significant changes will be announced on our website and app.

12. Contact Us

For questions or feedback about this Privacy Policy, please contact us:

  • support@billease.website
  • Address

This Privacy Policy was last updated on november 6, 2025.